Privacy and policy.

We collect information you provide directly and a limited set of technical data needed to operate the site securely.

• Contact details: name, email, company, and messages you send via forms or email
• Account data: credentials and profile information for the client workspace
• Project data: briefs, files, feedback, and delivery records tied to your engagement
• Technical data: IP address, browser type, and session identifiers for security and reliability

We use personal data to deliver services, operate the client workspace, respond to inquiries, and improve how we work, not to sell your information.

• Respond to project inquiries and support active engagements
• Authenticate users and protect accounts from unauthorised access
• Send service-related updates about your project or workspace
• Maintain records required for contracts, billing, and legal compliance

We do not sell personal data. We may share information with trusted processors that help us run the business, such as hosting, email delivery, or database providers, under contracts that require appropriate safeguards.

We may disclose information when required by law or to protect the rights, safety, and security of Katror, our clients, and the public.

We retain data for as long as needed to deliver services, meet legal obligations, and resolve disputes. Project and account records are kept according to our internal retention schedule.

We apply technical and organisational measures appropriate to the data we hold, including encrypted connections, access controls, and secure session handling. No method of transmission over the internet is completely secure.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain uses.

You can update account details in the client workspace where available. For other requests, including data export or deletion, contact us and we will respond within applicable legal timeframes.

For privacy questions, data requests, or concerns about how your information is handled, reach out to our team. We will work with you to address requests promptly and transparently.